How to Order
Ordering raw wood materials is a breeze with us! If you would like to inquire about sales, please give us a call. Our office number is 707-826-9663. We will be happy to help you with ordering your needed product. We are typically available in the office Monday to Friday 8 am – 4 pm PST. If we are unavailable, please leave a message or send us an email and we will get back to you as soon as possible.
If you would like to visit our facility we are happy to have you. However, we have a giant inventory and do not work on a walk-in basis. Please contact us ahead of time and make an appointment if you would like to see the product before ordering your raw wood.
Payment in full is required prior to the start of any custom order and to secure a position on our shipping schedule.
As mentioned, we want to make ordering raw wood from us an easy process. For your convenience we accept all major credit cards, E-checks, personal/business checks, bank wire transfers, and PayPal. For large orders we limit payment options to E-checks, bank wire transfer, or overnight check only. We will advise you if this pertains to your order.
Our typical timeframe for completing unfinished orders or finished mantels is 2-3 weeks.
For other finished orders, the timeframe depends on the particular piece of wood that we are using. We will give you an estimated completion date.
We understand if you are working on a deadline. Please let us know your needs and we will do our best to accommodate you.